Job Description

Merchandise Associate for Top of The Rock Location New York, NY (Midtown area) :

Job Title: Seasonal Merchandising Associate

Reports To: The Seasonal Merchandising Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

Typical hours: Mondays-Fridays, Weekends if needed (25 hours/week)

Job Overview:

This Merchandising Associate position is responsible for facilitating and processing merchandise sales within the Rockefeller Center Observation Deck souvenir gift shops.

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.

Duties and Responsibilities:

• Check-in with Site Supervisor or Supports Supervisors.
• Collect the daily task sheet from the support Supervisors, which will outline specific merchandising tasks.
• Remove any overstocked merchandise from racks or shelves, ensuring that display shelves are not stocked with selling items.
• Face, fold, size, and label all items in the shops to maintain a neat and organized appearance.
• Utilize the daily task sheet to note any additional requirements or comments for each shop.
• Oversee the placement and maintenance of promotional signage in the gift shop.
• Rotate displays regularly to reflect seasonal changes and promotions.
• Dust and change displays periodically to keep them fresh and visually appealing.
• If additional merchandise is needed, promptly communicate with support staff to have the items brought up and stored in the designated area.
• At the end of each shift, return the completed daily task sheet to the receptionist's folder.

Competencies :

• Strong verbal and written communication skills.
• Excellent hospitality and customer service skills.
• PC skills MS Office Suite experience.
• Ability to handle multiple tasks simultaneously.
• Good organizational skills.
• Requires knowledge and understanding of technological ordering systems and ability to comprehend instructions.
• Possesses ability to work independently and capable of completing projects.
• Adaptable and flexible to needs at a moment's notice.

Requirements :

• Excellent attention to detail and organizational skills.
• Effective communication and teamwork abilities.
• Ability to work independently and take initiative.
• Friendly and approachable demeanor.
• Prior experience in merchandising or retail is a plus.

Qualifications and Education Requirements:

• High School Diploma (or equivalent) required.
• 1-2+ years prior work experience preferred.
• Ability to work assigned work hours determined by manager.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Superb written and verbal English communication skills.
• Current knowledge or ability to learn computer-based systems required for functions of position.
• Required to maintain an overall professional appearance and attitude.
• Adhere to all policies and procedures required.

Physical Demands:

• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
• Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
• Ability to lift or move 40 lbs. or greater frequently.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Must be able to utilize computer monitor and keyboard.

Travel: None or Negligible

Other Duties:

This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About SPS:

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.

In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.

SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.

Job Type: Seasonal

Pay: $20.00 - $21.00 per hour

Expected hours: No more than 25 per week

Benefits:

• Employee discount
• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you COVID-19 fully vaccinated?
• Required: Fill out the virtual prescreening form here:

Experience:

• Merchandising: 2 years (Required)
• Retail sales: 2 years (Required)

Work Location: In person

Job Tags

Hourly pay, Full time, Work experience placement, Seasonal work, Monday to Friday, Flexible hours, Shift work, Weekend work, Day shift,

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